Life Flight Network Careers

The Flight Respiratory Therapist is responsible for working with the Flight Nurse in the delivery of advanced critical care to patients of Life Flight Network (LFN). The Flight Respiratory Therapist, working under the supervision of the Flight Nurse, renders patient care in accordance to the guidelines and protocols of LFN.

Qualifications

• Respiratory Therapist licensure as appropriate to assigned location.
• Three years of critical care RT experience preferably in all patient populations
• Paramedic certification as appropriate to assigned location.
• EMT certification in home base state required within 6 months of hire
• Basic Life Support (BLS) certification.
• Advanced Cardiac Life Support (ACLS) certification.
• Pediatric Advanced Life Support (PALS) certification.
• Pre-hospital Trauma Life Support (PHTLS) certification.
• Neonatal Resuscitation Program (NRP) certification.
• Completion of Department of Transportation Air Medical Curriculum within six months of hire.
• Drivers must have a current, valid driver's license, at least three years of driving experience and be able to drive a ground ambulance.
• Complies with weight restrictions (maximum 250 pounds fully outfitted to perform the job).
• Passport and/or Entry into Canada maybe required based on location assignment.
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations.
• Ability to work varied shifts and cover fixed wing call shifts.
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Fixed Wing Pilot is responsible for safely operating Pilatus aircraft to facilitate the transport of critically ill and/or injured patients. The fixed wing pilot will possess strong leadership skills and the ability to communicate with a variety of people, one-on-one and in large groups, sometimes in highly stressful situations. The fixed wing pilot will be required to work varied shifts and may be required to be available for on call shifts. All Pilots will be required to attend Flight Safety Training and will sign a Training and Tuition Agreement form.

*This position may be eligible for a sign on bonus of $7,500.

Qualifications

• High School diploma or equivalent required, Bachelor’s Degree in Aviation or related field preferred
• Minimum of 6 years’ experience as a professional pilot
• FAA Airline Transport Pilot certificate preferred, but not required, must obtain within first year of employment, training provided.
• 2500 hours PIC time Airplane
• 1000 hours in an aircraft with retractable gear
• 1500 Turbine hours
• 500 hours in a turbo prop aircraft
• 250 hours instrument time
• 250 hours of unaided night time experience
• 25 hours operating a PC-12 and successful completion of ground and flight school within last 12 months preferred
• Recent air medical transportation experience preferred
• Mountain experience preferred
• Current FAA First class flight physical
• Proficient in Microsoft Office Suite
• Ability to communicate both verbally and written
• Customer service skills, with the ability to communicate effectively with all levels of organization

JOB SUMMARY:

The Rotor Wing Mechanic provides onsite maintenance support for Life Flight Network (LFN) aircraft including management of base inventory, planning and scheduling aircraft maintenance, maintenance of the base library and LFN owned ground support equipment. This position is also responsible for aviation maintenance including assisting in planning, evaluating, developing, implementing and maintaining services for LFN in compliance with LFN’s FAA Part 135 air carrier certificate.

QUALIFICATIONS:

• Completion of two years of an Aviation Science trade or vocational school, or equivalent combination of education and experience
• Five years as Airframe and Powerplant Mechanic
• Airframe and Powerplant Certification
• Inspection Authorization Certification preferred
• Responsible for having a thorough knowledge of Federal Aviation Regulations
• Three years of FAR 135 turbine rotorcraft maintenance experience
• Three years’ experience working for an EMS helicopter program preferred
• Maintenance experience on AW119 desirable
• Proficient in Microsoft Office Suite
• Analytical abilities sufficient to handle complex technical and administrative issues
• Ability to build and maintain positive relationships with internal and external customers
• Strong work ethic with team-oriented approach
• Must pass background check and pre-employment DOT drug test
• Ability to work overtime, evenings, and weekends as needed
• Excellent verbal and written communication skills
• Superior customer service skills and the ability to communicate effectively with all levels of an organization
• Able to take initiative, creating, implementing and improving procedures

Travel by personal or company vehicle throughout LFN’s service area is required. Must possess a valid Driver’s license and automobile in good repair. Must provide proof of auto insurance and meet Driver’s Policy requirements.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

• Inspect and repair aircraft parts, components, and systems.
• Perform scheduled and unscheduled maintenance on aircraft, aircraft systems and parts for base operations
• Perform inspections of completed work, aircraft systems, and parts based on aircraft schedule
• Update and maintain maintenance manuals, service bulletins, parts books and regulatory updates, and other technical directives
• Coordinate ordering, shipping, receiving of parts, supplies, tools, and warranty claims parts
• Clean and maintain interior and exterior of aircraft
• Coordinate aircraft maintenance schedules with assistance from the Maintenance Manager
• Maintain upkeep of work area, materials and tools
• Prepare and maintain documentation related to work activities in accordance with regulations and company policy
• Ensure all maintenance is accomplished and documented correctly
• Analyze and troubleshoot technical/inspection issues, providing guidance and resolution of problems
• Apply mathematical and analytical skills to duties
• Awareness and support of LFN goals through participation in continuous quality management
• Perform other duties as required

Qualifications

• Airframe and Powerplant Mechanic

The Flight Nurse is responsible for working with the Flight Paramedic in the delivery of advanced critical care to patients of the Life Flight Network. The Flight Nurse assumes and is ultimately responsible for all direct patient care in accordance to the guidelines and protocols of Life Flight Network.

Qualifications

• Minimum of five (3) years of ICU/ED/Trauma experience within the last ten (10) years.
• Previous flight experience preferred.
• Flight experience can be substituted year for year for the ICU/ED/Trauma requirement.
• Current licensure and/or certification as listed below:
  • RN license as appropriate to assigned location
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pre-hospital Trauma Life Support (PHTLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Transport Professional Advanced Trauma Course (TPATC) or Trauma Nursing Core Curriculum (TNCC)
  • Must have successfully completed the TPATC course prior to assuming independent duties; thereafter either TPATC or TNCC (or equivalent) must be current
  • Certified Emergency Nurse (CEN) or Critical Care Nurse (CCRN) until certified as a Flight Registered Nurse (CFRN)
• Must obtain certification as a CFRN within one year of hire
• Completion of Department of Transportation Air Medical Curriculum within six months of hire
• Complies with weight restrictions (maximum 250 pounds fully outfitted to perform the job)
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover fixed wing call shifts
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Rotor Wing Pilot is responsible for professionally and safely operating aircraft for Life Flight Network to facilitate care of critically ill and/or injured patients. The Rotor Wing Pilot will possess strong aviation skills, a keen sense of safety, superior customer service skills, and the ability to effectively communicate with a variety of people, one-on-one and in large groups, sometimes in highly stressful situations.

Qualifications

• High School diploma or equivalent required
• Bachelor's Degree preferred
• Minimum of 5 years' experience as a professional pilot required
• Minimum of 2500 hours total time as pilot in command
• Minimum of 2500 hours R/W time required
• Minimum 100 hours Simulated / Actual instrument time required
• Minimum 200 hours of unaided night time required
• Minimum 1500 R/W Turbine hours required
• Pilots with air medical transportation experience are preferred
• Pilots with NVG experience are preferred
• Mountain experience is preferred. Experience evaluated on a case-by-case basis
• Must hold a FAA Commercial Helicopter Certificate with Instrument Helicopter Rating
• Airline Transport Pilot certificate (ATP) preferred
• Must have and maintain a FAA second class flight physical
• Performs pre- and post-flight inspections. Plans flights, assists in loading of passengers, baggage and cargo, and analyzes weather conditions
• Maintains logs and records, as required, and prepares written reports
• Operates aircraft tug, tractor, and/or ground handling equipment
• Agusta 119 / 109 experience preferred
• Proficient in Microsoft Office Suite
• Excellent grammar; verbal and written communication, and customer service skills
• Travel by personal or company vehicle throughout Life Flight Network's service area is required

JOB SUMMARY:

The Assistant Chief Pilot – Fixed Wing is responsible for ensuring all Life Flight Network (LFN) aviation activities are in compliance with Federal Aviation Administration Regulations and in compliance with LFN’s operation specifications and operations manual. The Assistant Chief Pilot – Fixed Wing is the liaison between the Chief Pilot and the line pilots for federal regulation compliance and all aviation technical matters. The Assistant Chief Pilot – Fixed Wing is required to work operational shifts as required. Will be required to drive personal or company vehicles whenever and wherever business needs necessitate.

This position is subject to the Crew Safe Weight Policy. In the event an Assistant Chief Pilot – Fixed Wing exceeds the weight limit, they will be allowed to assume all administrative responsibilities while not on flight status. All other requirements of the Crew Safe Weight Policy apply to this position.

*This position may be eligible for a sign on bonus of $10,000.

QUALIFICATIONS:
• Meets the requirements of FAR part 119.71 and part 135 to hold the Chief Pilot position on an FAA Air Carrier Certificate.
• Requires one year of management experience in an EMS transport service or equivalent management experience.
• Three years of experience as a part 135 pilot in command at a Emergency Medical Service (EMS) program required.
• High School diploma or equivalent required, Bachelor’s Degree in Aviation or related field preferred.
• Minimum of 6 years’ experience as a professional pilot.
• Must hold a FAA Airline Transport Pilot certificate.
• 2500 hours PIC time.
• 1000 hours in an aircraft with retractable gear.
• 500 hours in a turbo prop aircraft.
• 150 hours instrument time.
• 200 hours of unaided night time experience.
• 25 hours operating a PC-12 and successful completion of ground and flight school within last 12 months.
• Maintains credentials to be a Check Airman.
• Proficient in Microsoft Office Suite.
• Excellent grammar; verbal and written communication, and customer service skills, with the ability to communicate effectively with all levels of an organization.
• Able to take initiative, creating, implementing and improving procedures and programs.
• Must hold a valid driver’s license, have access to an automobile in good repair, be able to provide proof of auto insurance, meet LFN’s Driver’s Policy requirements and able to travel whenever or wherever business needs necessitate.

The Flight Paramedic is responsible for working with the Flight Nurse in the delivery of advanced critical care to patients of Life Flight Network. The Flight Paramedic renders patient care in accordance to the guidelines and protocols of Life Flight Network.

Qualifications

• High school graduate or equivalent.
• Minimum (3) years experience as an EMT-Paramedic, preferably in a large metropolitan area
• Current licensure and/or certification as listed below:
  • Paramedic certification as appropriate to assigned location
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Pre-hospital Trauma Life Support (PHTLS)
  • Neonatal Resuscitation Program (NRP)
• Completion of Department of Transportation Air Medical Curriculum within six months of hire date
• Complies with weight restrictions (maximum 250 pounds fully outfitted to perform the job)
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover fixed wing call shifts
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Operational Control Center Specialist (OCS) is responsible for coordinating and following to conclusion all aspects of Life Flight Network aviation transports in conjunction with Communication Specialists, established protocols and procedures and with safety as the highest priority. The OCS is responsible for succinctly and professionally communicating with flight crew, weather services, communications centers, hospitals, FBOs, and other stakeholders.

General Accountabilities and Essential Functions:

• Ensure safe and efficient dispatch of aircraft
• Continuous monitoring of weather for all regions Life Flight Network services
• Provide weather updates to flights in progress
• Completes preflight risk assessment and verifies compliance on all submitted risk assessments prior to aircraft departure
• Coordinates services needed for flights in progress (fuel, hangar space, flight authorizations thru restricted areas)
• Obtain and accurately relay necessary information to Life Flight Network aircraft.
• Remain at console while any Life Flight Network aircraft has rotors or propellers spinning or any flight crew is on standby
• Remain on duty until relief is briefed and ready to begin shift
• As events occur, accurately, completely, uniformly, and legibly records all aspects of service requests within the electronic dispatch software
  and/or on the appropriate forms
• Understand and utilize all appropriate features of radio, telephone equipment and other equipment updates as they are installed
• Understand and utilize available mapping resources necessary for plotting service-request locations
• Proactively maintain thorough familiarization with geographical areas served by Life Flight Network
• Verify accuracy of all FAA documents and maintain records for required period as defined by the FAA

Qualifications

• High School Diploma or equivalent
• FAA Aircraft Dispatcher Certification preferred
• Knowledge of FAA and other regulatory requirements
• Previous air medical pilot or dispatch experience required
• Must be able to respond quickly and prioritize in a rapidly changing environment while maintaining a professional demeanor
• Excellent written and verbal interpersonal communication skills
• Ability to pass written and practical testing upon completion of required training

JOB SUMMARY:   The Director of Clinical Operations (DCO) provides overall clinical leadership for LFN and is responsible for ensuring policies, protocols, service levels, and quality meet and exceed established clinical standards. This includes the creation, innovation, evaluation, development and implementation of structures to achieve clinical excellence. This position will collaborate and facilitate communication and translation of business, regulatory and technology requirements regarding all clinical facets among all departments. The DCO reports to the Chief Clinical Officer and performs Flight Nurse or Flight Paramedic duties.  The current DCO opening would be responsible for the LFN bases located in Spokane, Brewster, and Moses Lake, Washington.

QUALIFICATIONS: 

• Master’s degree in a healthcare or management related field is strongly preferred, Bachelor’s degree required. May substitute direct years of experience in similar position for educational years.
• Current instructor status in BLS, ACLS, PALS and PHTLS preferred
• Meets qualifications of Flight Nurse or Flight Paramedic and maintains current applicable state RN or EMT-P credentials.
• Minimum 5 years clinical education management experience in air medical or emergency medical services
• Knowledge of local, regional, and national healthcare dynamics and regulatory requirements
• Demonstrated passion, commitment, and ability to safely promote LFN’s mission and values
• An ability to achieve clinical customer service excellence
• Excellent communication skills, including written and verbal communication with colleagues, patients, families, customers, and the community
• Proficient in MS Office.
• Must hold a valid driver’s license, an automobile in good repair, be able to provide proof of auto insurance and able to travel by personal or company vehicle throughout LFN’s service area
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Flight Nurse is responsible for working with the Flight Paramedic in the delivery of advanced critical care to patients of the Life Flight Network. The Flight Nurse assumes and is ultimately responsible for all direct patient care in accordance to the guidelines and protocols of Life Flight Network. All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form.

Qualifications

• Minimum of five (3) years of critical care nursing experience in a level III NICU and/or PICU within the last ten (10) years.
• Previous flight experience preferred.
• Flight experience can be substituted year for year for the ICU/ED/Trauma requirement.
• Current licensure and/or certification as listed below:
  • RN license as appropriate to assigned location
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pre-hospital Trauma Life Support (PHTLS) or Basic Trauma Life Support (BTLS) certification
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Transport Professional Advanced Trauma Course (TPATC) or Trauma Nursing Core Curriculum (TNCC)
  • Must have successfully completed the TNATC course prior to assuming independent duties; thereafter either TPATC or TNCC (or equivalent) must be current
  • Certified Emergency Nurse (CEN) or Critical Care Nurse (CCRN) until certified as a Flight Registered Nurse (CFRN)
• Must obtain certification as a CFRN within one year of hire
• Completion of Department of Transportation Air Medical Curriculum within six months of hire
• Complies with weight restrictions (maximum 250 pounds fully outfitted to perform the job)
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover fixed wing call shifts

The EMT is responsible for delivering timely, safe, and compassionate care to patients of Life Flight Network within their scope of practice. The EMT safely operates ground ambulances in accordance with the guidelines and protocols of Life Flight Network.

Qualifications

• High school graduate or equivalent
• Minimum of 2 years' experienced as a licensed driver or operator
• Current licensure and/or certification as listed below:
  • State EMT-Basic or Intermediate / Advanced as appropriate to assigned location
  • Basic Life Support (BLS)
  • State issued driver’s license with an insurable driving record
• Ability to communicate and work with a variety of people, one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover call shifts

JOB SUMMARY: The Accounts Payable Specialist is responsible for accounts payable and general accounting functions for Life Flight Network.  This position reports directly to the Accounts Payable Supervisor.

QUALIFICATIONS: 

• Associates degree in accounting, finance or related field preferred
• 2-4 years of recent, relevant experience required, preferably in the healthcare field
• Experience working with a computerized accounting software package, preferably Microsoft Dynamics GP
• Proficient in Microsoft office including Word, Excel and Outlook

REQUIRED SKILLS:

• Exceptional customer service skills
• Able to multi-task in a fast paced, high-growth environment
• Proactive and self directed with the ability to work with a team and autonomously
• Strong organizational and analytical skills with a high attention to detail and accuracy
• Excellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficiently

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

•  Receive and organize incoming invoices, comparing invoice against supporting documentation, researching discrepancies, following up with vendor on outstanding questions, matching to purchase order or receiving documentation and securing approval for invoices prior to payment
• Review credit card statements, matching expense items to supporting documentation, and securing manager approval
• Input payables into general ledger, including coding to cost center and expense classification
• Call vendors on any questionable invoice item or price, coordinates with departments for proper information or data to support invoice payments.
• Ensure timely payments of vendor invoices and maintain accurate accounting records
• Resolve common AP errors or problems
• Input and code travel and expense reimbursement
• Vendor management, including monthly statement review, discrepancy resolution, and credit applications
• Maintain up-to-date filing and other administrative functions as needed
• Perform other related tasks as assigned

The Staff Accountant is responsible for accounts receivable, billing and collection monitoring, financial and operational reporting and analysis, and general accounting functions as needed. This position reports to the Controller.

QUALIFICATIONS: 

• Bachelor’s degree in accounting, finance or related field required
• 4-6 years of recent, relevant experience required in general accounting including accounts receivable, accounts payable and account reconciliations
• 1-2 years experience in healthcare financial accounting preferred
• Working experience with accounting software, preferably Microsoft Dynamics GP
• Intermediate to advanced Microsoft office skills including Word, Excel and Outlook

SKILLS:

• Exceptional customer service skills
• Able to multi-task in a fast paced, high-growth environment
• Proactive and self directed with the ability to work with a team and autonomously
• Strong organizational and analytical skills with a high attention to detail and accuracy
• Excellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficiently

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

Accounts Receivable

• Ensure that the daily billings processed match to what was available to process and investigate timing differences to enforce prompt processing.
• Report on cash collections by billing date, payor type and geography to enable Cashflow forecasting and modeling.
• Review refund requests for reasonableness and appropriate documentation.
• Prepare monthly account receivable allowance analysis for review by CFO including:

• • Reconcile AR per the general ledger to the AR trial balance.
  • Calculate estimate for contractual allowance and bad debt
  • Roll forward of account receivable, contractual allowance and bad debt.
  • Analyze results of monthly payor mix vs. annual payor mix and assist in projecting AR adjustments.
• Record revenue in accordance with policy as instructed by CFO.
• Reconcile monthly charges reported to accounts receivable reports; track and monitor unbilled transports.
• Review ground transport claims compared to transport information.
• Work on monthly close process and provide support for financial audits.
• Maintain filing, and other accounting administrative functions as needed.

Financials and Operations

• Work with Accounting Manager on financials for Life Flight Network’s Foundation.
• Maintain Fixed Assets.
• Work with Operations and Finance to create Operational reporting.

Membership 

• Reconcile cash deposits to bank statements.
• Review activity in Membership account for website membership applications.
• Reconcile activity and forward to Membership Specialist for processing.
• Reconcile membership activity per the general ledger to the activity received from the Membership department.

The Administrative Assistant provides confidential, complex, and diversified administrative support to the Clinical Department. This position is responsible for editing business letters, meeting arrangements, large mailings, project coordination, and other support functions as assigned.

QUALIFICATIONS: 

• Three to five years experience in an administrative support role requiring discretion, judgment and performance of a wide range of secretarial/admin support functions is required.
• Exceptional writing skills required.
• Ability to compose specialized or sensitive correspondence.
• Ability to edit documents for grammar, punctuation, style, general functionality, etc.
• Pre-hospital, healthcare, or aviation experience preferred plus.
• Demonstrated ability to organize and work independently and with a team.
• Working knowledge of /ability to use computer software programs (Excel, PowerPoint, etc.)
• Ability to transcribe reports, forms, and correspondence, including the use of technical and medical terminology.
• Effective positive human relations skills including tact, diplomacy, discretion and ability to work with all levels of staff and leadership.
• Ability to communicate effectively and efficiently, both written and oral.
• Ability to process large mailings.
• Acute attention to detail.

The Administrative Assistant provides confidential, complex, and diversified administrative support to the Customer Service Team. This position is responsible for editing business letters, meeting arrangements, large mailings, project coordination, and other support functions as assigned.

QUALIFICATIONS: 

• Three to five years experience in an administrative support role requiring discretion, judgment and performance of a wide range of secretarial/admin support functions is required.
• Exceptional writing skills required.
• Ability to compose specialized or sensitive correspondence.
• Ability to edit documents for grammar, punctuation, style, general functionality, etc.
• Pre-hospital, healthcare, or aviation experience preferred plus.
• Demonstrated ability to organize and work independently and with a team.
• Working knowledge of /ability to use computer software programs (Excel, PowerPoint, etc.)
• Ability to transcribe reports, forms, and correspondence, including the use of technical and medical terminology.
• Effective positive human relations skills including tact, diplomacy, discretion and ability to work with all levels of staff and leadership.
• Ability to communicate effectively and efficiently, both written and oral.
• Ability to process large mailings.
• Acute attention to detail.

The Ground Paramedic is responsible for delivery of care to patients of the Life Flight Network. The Ground Paramedic provides patient care and safely operates ground ambulances, in accordance to the guidelines and protocols of Life Flight Network.

Qualifications

• High school graduate or equivalent
• Minimum three years experience as an EMT-Paramedic, preferably in a large metropolitan area
• Current licensure and/or certification as listed below:
  • Paramedic certification as appropriate to assigned location
  • Basic Life Support (BLS)
  • Neonatal Resuscitation Program
  • State issued driver’s license with an insurable driving record
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Pre-hospital Trauma Life Support (PHTLS)
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover call shifts