Life Flight Network Careers

The Director of Operations (DO) is LFN’s designated authority to the Federal Aviation Administration (FAA). The DO is responsible for exercising operational control over all LFN flight operations for all aircraft and personnel assigned to, and working under LFN’s Air Carrier Certificate. The DO, in conjunction with the Director of Safety and Risk Management, is responsible for managing LFN’s Safety Management System (SMS). Working under the direction of the CEO, the DO will be LFN’s designated representative to current and future contracted aviation vendors. The DO will oversee the Chief Pilots and all other LFN aviation employees. The DO will work closely with the Director of Maintenance and Director of Safety and Risk Management.

Qualifications:

Meets requirements of the Code of Federal Regulations (CFR) Title 14, Section 119.71(b) titled ‘Management personnel: Qualifications for operations conducted under part 135 of this chapter.’ To include: At least three years supervisory or management experience within the last six years in a position that exercised operational control over any operations conducted under Part 121 or Part 135. Or for a person becoming a Director of Operations for the first time ever have at least three years’ experience, within the last six years, as pilot in command of an aircraft operated under part 121 or 135 rules. Requires three years management experience in the EMS transport industry or equivalent management experience. Previous experience as a DO of an EMS transport operator is preferred

• Bachelor’s degree in Aviation Management, Business Management or a related field strongly preferred. May substitute years of experience
• At least five years of experience as a Part 135 Pilot in Command (PIC) at an EMS program required
• Two years of experience as a Single Pilot Instrument Flight Rule (SPIFR) captain in an EMS program strongly preferred
• 4000 hours of combined fixed-wing and/or rotor-wing experience as PIC. 2000 hours of turbine engine time required
• Night Vision Goggle experience strongly preferred
• Commercial rotor-wing and/or fixed-wing license with IFR rating, Airline Transport Pilot certification (ATP) preferred
• Must hold a valid driver’s license, have access to an automobile in good repair, be able to provide proof of auto insurance and able to travel by personal or company vehicle throughout LFN’s service area
• Proficient in Microsoft Office Suite
• Skilled in vendor relationship management and contract negotiations
• Thorough knowledge in the field of aviation regarding consultation, facilitation, education, investigation, and reporting processes
• Excellent verbal and written communication
• Superior customer service skills, with the ability to communicate effectively and constructively with all levels in an organization
• Able to take initiative and to create, implement, and improve procedures and programs
• Ability to take ownership of work, doing what is needed without being asked.
• Above average capacity for visualizing and formulating new techniques, approaches and strategies allowing the organization to thrive in the future.
• Embrace proactivity and proactive behavior; change-oriented and self-initiated. Proactive behavior involves acting in advance of a future situation, rather than reacting.
• Able to successfully manage and adapt to varying business climates expeditiously and positively

 General Accountabilities and Essential Functions:

Exercises operational control for all flight operations to meet FAA requirements, including but not limited to:

• Develops and maintains the Operations Specifications for Part 135 Operations and coordinates with the FAA for approval
• Develops, distributes and maintains the company’s General Operations Manual (GOM) and recommend additional policies and procedures as they relate to safety and maintenance of LFN Part 135 aircraft
• Establish and adhere to flight operations reporting procedures in accordance with FAA mandated requirements and LFN management; ensure accurate and timely reports to all applicable government agencies.
• Serves as the LFN agent/signatory for issuance and receipt of all Operations Specifications.

Manages aviation relationships through day to day operations, including but not limited to:

• Collaborates with the Director of Maintenance (DOM) to review all major aircraft repairs or modifications to LFN owned, leased, or managed aircraft and ensure coordination with the FAA, as required.
• Coordinate with DOM and Chief Pilot to forecast mission requirements, aircraft availability, scheduled services, off-site deployment support, aircraft inspections, and mission skills currency.
• Coordinate with DOM and Chief Pilot to ensure maintenance and flight operations are fully coordinated and provide planning and execution support for training, ferry flights, and operational checks.
• Represents the company’s aviation matters through trade associations, the FAA, state and municipal aviation bodies, airport management and community organizations
• Demonstrates awareness of, and supports LFN goals through participation in continuous quality management and company activities
• Objectively coaches and disciplines employees, when appropriate, in a timely manner
• Must ensure employees consistently maintain a positive work environment and work to constructively improve the work environment and processes
• Promotes professional development and contributes to the professional growth of others
• Will function as Aviation Administrator On Call (AAOC) duties on a rotational basis
• Regular attendance and punctuality is required

The Fixed Wing Pilot is responsible for safely operating Pilatus aircraft to facilitate the transport of critically ill and/or injured patients. The Fixed Wing Pilot will possess strong leadership skills and the ability to communicate with a variety of people, one-on-one and in large groups, sometimes in highly stressful situations. All Pilots will be required to attend Flight Safety Training and will sign a Training and Tuition Agreement form.

Starting salary for this position is $79,497 and up, depending on experience.

***This position offers a sign on bonus of $25,000-35,000 depending location***

Qualifications

• High School diploma or equivalent required, Bachelor’s Degree in Aviation or related field preferred
• FAA Airline Transport Pilot certificate preferred, but not required, must obtain within first year of employment, training provided
• 1000 hours PIC time Airplane
• 1000 hours in an aircraft with retractable gear
• 500 Turbine hours
• 500 hours in a turbo prop aircraft
• 250 hours instrument time
• 250 hours of unaided night time experience
• 25 hours operating a PC-12 and successful completion of ground and flight school within last 12 months preferred
• Recent air medical transportation experience preferred
• Current FAA First class flight physical
• Proficient in Microsoft Office Suite
• Ability to communicate both verbally and written
• Customer service skills, with the ability to communicate effectively with all levels of organization

The Life Flight Network Aviation Compliance Evaluator provides instructional services to ensure company pilots are trained to deliver customer oriented, high quality air medical transport services in a safe and efficient manner. The pilot is expected to act as a proactive and integral team player, both in flight, and during ground operations, utilizing communication and technical skills which will strengthen the company goal of being held in highest regard within the HAA industry.

QUALIFICATIONS:

• Three years of experience as a Part 135 Pilot in Command in the Air Medical industry.
• Bachelor’s Degree in Aviation Management, a related field or equivalent combination of education and experience required.
• Proficient in Microsoft Office Suite.
• Excellent verbal, written and presentation skills, with the ability to communicate effectively at all levels.
• Able to take initiative to create, implement and improve procedures and policies.
• Travel by personal or company vehicle throughout LFN’s service area, a valid driver’s license, automobile in good repair and proof of auto insurance is required.
• Current Certified Flight Instructor Certification (CFII) preferred.
• Airline Transport Pilot Certification (ATP) preferred.
• 3000 hours of fixed wing experience as Pilot in Command.
• 2000 hours of turbine engine time.
• 250 hours of unaided night-time experience
• Minimum 300 hours Simulated / Actual instrument time required.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS: 

• Complete training, evaluation and required documentation in accordance with LFN GOM and FAR in prescribed timeframe.
• Maintain current Check Airman credentials.
• Ensure Pilots are familiar with all FAA requirements and policies.
• Evaluates Pilots on policies and procedures and ensure training is up to date and compliant.
• Provides regulatory direction to Pilots.
• Supports the Safety and Risk Management Agreement and actively advocates LFN’s safety culture. LFN values Integrity above loyalty. Do the right thing every time, even when you think no one is looking.  SILENCE IS NOT AN OPTION.

The Rotor Wing Pilot is responsible for professionally and safely operating aircraft for Life Flight Network to facilitate care of critically ill and/or injured patients. The Rotor Wing Pilot will possess strong aviation skills, a keen sense of safety, superior customer service skills, and the ability to effectively communicate with a variety of people, one-on-one and in large groups, sometimes in highly stressful situations.

Starting salary for this position is $79,497 and up, depending on experience.

Qualifications

• High School diploma or equivalent required
• Bachelor's Degree preferred
• Minimum of 1500 hours total time as pilot in command
• Minimum of 2000 hours R/W time required
• Minimum 50 hours Simulated / Actual instrument time required
• Minimum 100 hours of unaided night time required
• Minimum 1000 R/W Turbine hours required
• Pilots with air medical transportation experience are preferred
• Pilots with NVG experience are preferred
• Mountain experience is preferred. Experience evaluated on a case-by-case basis
• Must hold a FAA Commercial Helicopter Certificate with Instrument Helicopter Rating
• Airline Transport Pilot certificate (ATP) preferred
• Must have and maintain a FAA second class flight physical
• Performs pre- and post-flight inspections. Plans flights, assists in loading of passengers, baggage and cargo, and analyzes weather conditions
• Maintains logs and records, as required, and prepares written reports
• Operates aircraft tug, tractor, and/or ground handling equipment
• Agusta 119 / 109 experience preferred
• Proficient in Microsoft Office Suite
• Excellent grammar; verbal and written communication, and customer service skills
• Travel by personal or company vehicle throughout Life Flight Network's service area is required

The Clinical Education Manager is accountable for development, implementation and oversight of continuing education for clinical employees ensuring required competencies are adhered to. The Clinical Education Manager is responsible for making sure clinical policies and protocols align with CAMTS standards and applicable state regulations. In addition, this position coordinates in-house education events and maintains proficiency in the role of Flight Nurse or Flight Paramedic.

Qualifications

• Two years of Flight Nurse or Paramedic experience.
• Current or eligible for professional licensure in Oregon, Idaho, Montana, and Washington State.
• Bachelor’s degree in Nursing or Paramedicine strongly preferred.
• Two years of previous pre-hospital clinical education experience preferred.
• Current BLS / ACLS / PALS provider – instructor status must be obtained within six months of hire.
• Knowledge of local, regional, and national healthcare dynamics and regulatory requirements.
• Excellent written and verbal communication skills.
• Must be knowledgeable in related computer programs (MS Office, Word and Excel).
• Must hold a valid driver’s license, an automobile in good repair, be able to provide proof of auto insurance and able to travel by personal or company vehicle throughout LFN’s service area.
• Updates education records after each in service clinical meeting and quarterly
• Reviews all transports involving advanced procedures and/or any chart referred for additional follow up
• Implements and oversees orientation of all new clinical crew members
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Flight Paramedic is responsible for working with the Flight Nurse in the delivery of advanced critical care to patients of Life Flight Network. The Flight Paramedic renders patient care in accordance to the guidelines and protocols of Life Flight Network.

Starting salary for this position can range from $54,531- $74,846, depending on schedule. Salary to increase based on experience.

Qualifications

• High school graduate or equivalent.
• Minimum three (3) years experience as an EMT-Paramedic, preferably in a large metropolitan area
• Current licensure and/or certification as listed below:
  • Paramedic certification as appropriate to assigned location
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Pre-hospital Trauma Life Support (PHTLS)
  • Neonatal Resuscitation Program (NRP)
• Completion of Department of Transportation Air Medical Curriculum within six months of hire date
• Complies with weight restrictions (maximum 250 pounds fully outfitted to perform the job)
• Strong leadership skills and ability to communicate and work with a variety of people one-on-one and in large groups, often in highly stressful situations
• Ability to work varied shifts and cover fixed wing call shifts
• All Clinical employees will be required to attend additional training and will sign a Training and Tuition Agreement form

The Communications Center Supervisor manages the day to day responsibilities of the Communications Center with a focus on quality and customer service.  This position is responsible for driving accountability by utilizing key performance indicators, ensuring policy and procedural adherence, identifying coaching and development opportunities, facilitate ongoing training and performance management, scheduling, staffing and ensuring safe in-flight communication and operations.

Qualifications

• Bachelor's degree preferred in Communications, Business or a related field. High School diploma or equivalent is required
• NAACS Certified Flight Communicator Certificate preferred
• Minimum four years as a Communication Specialist/Emergency Medical Services Dispatcher for police, fire or medical dispatch center.
• Two years Managerial experience in EMS or related field strongly preferred
• Experience with CAD systems and knowledge of two-way radio systems.
• Exemplary customer service skills with an emphasis on quality
• Travel by personal or company vehicle throughout LFN’s service area maybe required. Must possess a valid driver’s license and automobile in good repair. Must provide proof of auto insurance and meet Drivers Policy requirements
• Proficient in Microsoft Office Suite
• Excellent grammar, verbal and written communication with the ability to communicate effectively with all levels of an organization, develop and maintain working relationships
• Must be solution oriented and able to successfully manage and adapt to varying business climates expeditiously

The Maintenance Manager is responsible for assisting in the oversight of aviation maintenance activities, including assisting in planning, evaluating, developing, implementing and maintaining services for Life Flight Network (LFN) in compliance with LFN’s FAA Part 135 air carrier certificate, established guidelines, codes, and regulations.

QUALIFICATIONS:

• Bachelor's degree in Aviation Management, Maintenance or Technology or a related filed or equivalent combination of education and experience required
• 3 - 5 years as Airframe and Powerplant Mechanic required
• Airframe and Powerplant Certification required
• 3 years experience at a EMS helicopter program strongly preferred
• 2 years management experience supervising multiple aircraft and maintenance technicians
• Proficient in Microsoft Office Suite
• Responsible for having a thorough knowledge of the Federal Aviation Regulations
• Excellent verbal and written communication
• Superior customer service skills and the ability to communicate effectively with all levels of an organization
• Able to take initiative, creating, implementing and improving procedures and programs
• Travel by personal or company vehicle throughout LFN’s service area is required. Must possess a valid driver’s license and automobile in good repair. Must provide proof of auto insurance and meet Drivers Policy requirements

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

Assists in maintaining aviation maintenance FAA required employee records, ensuring employees with certifying authority have the appropriate license or authority approved by the FAA

• Ensures all maintenance employees maintain currency and proficiency in aircraft assigned to LFN’s Air Carrier Certificate
• Assists in the direction of aircraft technicians
• Advises the Director of Maintenance regarding department-wide programs, projects, and activities including making recommendations, formulating and implementing department policy
• Ensures maintenance employees are familiar with and have access to all FAA requirements
• Ensures availability of materials, tools, equipment and technical publications
• Develops methods to monitor and improve productivity
• Ensure all employees complete required training
• Conduct on-site reviews and audits of maintenance operations and facilities
• Verify all maintenance is accomplished and documented correctly
• Demonstrates awareness of, and supports LFN goals through participation in continuous quality management and company activities
• Promotes professional development and contributes to the professional growth of others

The Aviation Records Technician is responsible for ensuring all Life Flight Networks aviation data is recorded and maintained in compliance with FAA regulations and company policies and procedures. Daily duties will include collection of aircraft logs and maintenance work records, accuracy of those records, filing and maintaining hard copies of aircraft flight logs and maintenance documents. 

Qualifications:

• High School diploma or equivalent required
• Minimum 3 years recording keeping and/or equivalent administrative experience in the aviation industry
• Intermediate to Advanced MS Office proficiency
• Advanced knowledge of aircraft logbooks and maintenance records
• Knowledge of Federal Aviation Regulations, specifically as applied to Aircraft Records and operations.
• Demonstrated ability to organize and work independently or with a team
• Acute attention to detail
• Able to travel by personal or company vehicle throughout LFN’s service area. Must possess a valid driver’s license and automobile in good repair, provide proof of auto insurance and meet LFN’s Driver’s Policy requirements

General Accountabilities and Essential Functions :

• Maintains aircraft records, maintenance data and flight data in accordance with FAA regulations and company policy
• Screens aircraft and engine maintenance log pages to ensure compliance with current regulation and manufacturer maintenance programs
• Monitors the use and accuracy of Life Flight Networks electronic record keeping system
• Perform periodic and scheduled record audits for completeness and accuracy
• Prepares reports and obtains data from files or data bases as requested
• Performs administrative and administrative duties as required

The Parts Manager is responsible for planning, organizing and supervising the parts department functions for Life Flight Network in compliance with mandated requirements for parts storage and control. The Parts Manager will be responsible for overseeing the daily activities of the parts departments across the company. The job duties include inventory control, physical security, warranty claims, cores and the shipping and receiving of aircraft articles. In addition, the Parts Manager will work very closely with the Parts and Purchasing Manager to develop and implement company wide strategies for the standardization of parts requisition, storage and consumption.This person must be capable of working in a dynamic and fast-paced environment and have the leadership skills to develop and implement new systems across the company. This position works closely with mechanics, numerous vendors, customers and various levels of management. The position will be required to drive personal or company vehicles whenever and wherever business
needs necessitate. Some regional travel will be required.

QUALIFICATIONS/EXPERIENCE
• Bachelor’s degree preferred, high school degree or equivalent required
• Minimum 5 years’ of aircraft parts experience preferred
• Aviation purchasing experience preferred
• Experience with ERP systems, Ramco is preferred
• Experience in leading teams, developing and mentoring staff. Ability to effectively manage a
team in high level execution of tasks and responsibilities
• Highly proficient with Microsoft Office Suite, with an emphasis in Word and Excel (graphs,
vlookup, pivot tables)
• Excellent written & verbal communication skills and an ability to communicate clearly and
concisely
• Strong interpersonal skills and the ability to communicate at all levels of the organization
• Must be able to prioritize multiple tasks by levels of importance and urgency
• Strong focus on customer service, supporting the Life Flight Network maintenance department
in all aspects of parts supply
• Ability to collaborate with Parts and Purchasing Manager to develop and execute
company wide strategies and initiatives
• Willingness to ‘dig in’, recommend, plan and execute initiatives
• Leadership of parts inventory staff, with strong values, leading by example
• Shipping and receiving experience
• Inventory stocking/tracking experience
• Administration of warranty parts, cores, other administrative tasks.
• Regular attendance and punctuality is required.
• As part of the management team, may be occasionally required to work after hours, weekends
and some company holidays; may require to be on call due to business needs.
• Ability to travel by personal vehicle to meeting locations, including occasional travel to other
locations.
• Must possess a valid driver’s license and have access to an automobile in good repair. Must
provide proof of auto insurance. Mileage and travel expenses are reimbursed per Life Flight
Network policy
GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
• Daily control of parts inventory to include the receiving and issuing of aircraft articles
• Monitors minimum inventory levels
• Ensures all required materials/parts for AOG aircraft at headquarters arrive when needed
• Identifies and implements use of alternate vendors for component repair/overhaul
• Oversees warranty processes
• Prepares instructions regarding inventory systems and procedures
• Reviews purchase order claims and contracts for conformance to company policy.
• Develops and installs clerical and office procedures and practices, and studies work flow,
sequence of operations, and office arrangement to determine expediency of installing new or
improved office practices.
• Ensures requested products are purchased and or changed to conform to accurate
specifications.
• Ensures that all processes follow LFN general maintenance policies.