Patient Services

Life Flight Network acknowledges medical billing has historically been both complicated and confusing. With the introduction of the  No Surprises Act (NSA), which was put in place on January 1, 2022, as part of the Consolidated Appropriations Act of 2021, the billing process is simplified. Even more impactful to patients than the change to the billing process is the reduced out-of-pocket costs for out-of-network services, which is the primary intention of the NSA bill, which Life Flight Network strongly supports. We know how stressful being transported by an ambulance can be, especially an air ambulance, and the NSA provides peace of mind allowing the focus to be on recovery, as opposed to the bill. We are committed to demonstrating the same care and compassion you received from the medical crew who treated you, and the pilot that transported you, to the conclusion of the billing process, which defines your Life Flight Network experience.