Patient Services

Billing Process Overview

Life Flight Network acknowledges medical billing has historically been both complicated and confusing. With the introduction of the  No Surprises Act (NSA), which was put in place on January 1, 2022, as part of the Consolidated Appropriations Act of 2021, the billing process is simplified. Even more impactful to patients than the change to the billing process is the reduced out-of-pocket costs for out-of-network services, which is the primary intention of the NSA bill, which Life Flight Network strongly supports. We know how stressful being transported by an ambulance can be, especially an air ambulance, and the NSA provides peace of mind allowing the focus to be on recovery, as opposed to the bill. We are committed to demonstrating the same care and compassion you received from the medical crew who treated you, and the pilot that transported you, to the conclusion of the billing process, which defines your Life Flight Network experience.

Billing Questions?

Contact Patient Services for billing-related questions or support.

Account Services

Online Pay

Did you receive an invoice for emergency medical transportation services?


Do you need to add an electronic signature to your account?

Update Your Info

Has anything changed regarding your insurance coverage or contact info?

Medical Records

Submit a request to obtain medical records.

In-Network Health Plans

BlueCross of Idaho

BlueCross of Idaho

Mountain Health Co-op/Mountain Health Co-op

BlueCross of Montana Logo

BlueCross BlueShield of Montana

Pacific Source Logo


BlueCross BlueShield of Oregon Regence logo

Regence of Washington, Idaho, and Oregon

Allegiance (a Cigna Company) logo

Allegiance Health Care

Cigna (Montana Transports)


Moda Health

Providence Health Plan

Select Health

Three Rivers Provider Network

Documents & Forms

Financial Assistance Applications

Request for Insurance & Signature Authorization Form

Life Flight Network
Financial Assistance Program

Unexpected medical emergencies can be financially challenging. Life Fight Network believes patients should not have to choose between industry-leading, lifesaving care and the ability to pay. We are proud to offer a robust financial assistance program that assists qualifying patients with their bills for medically necessary transports. A team of dedicated patient advocates is available to answer your questions and guide you through the application process. For any inquiries or assistance, please complete the form below and a team member will follow up with you.

Patient's Name (if different from above)
MM slash DD slash YYYY


EMS and Hospital Personnel:
For immediate emergency dispatch, call us 24/7. We’re standing by.

(800) 232-0911

When You Need Us.
Life Flight Network